June 30, 2022

As with most issues, retail was thrown into turmoil in 2020 and 2021. Many say that the pandemic accelerated a technology-fueled business evolution that was already underway, however that does not present a lot solace to the closed shops, shuttered manufacturers and bankruptcies left in its wake. If 2020 was a yr of devastation in retail, 2021 was certainly one of analysis and reconstruction, with a sample of stops and begins as corporations tried to determine the best way to interact customers safely and successfully whereas contending with supply-chain points and labor shortages. Though Covid-19 has continued to tear by means of communities globally, we have begun determining the best way to dwell with — or round — it. The everlasting methods wherein customers have shifted how they dwell, work and store have gotten clear, and retailers are responding. The query now’s, what is going to outline retail in 2022, as we slowly and cautiously return to some model of normalcy?